Following the death of Michael Jackson, who passed away on Thursday 25th June, concert promoter AEG Live is facing the daunting task of refunding ticketholders for the 50 sell-out concerts at London's O2 Arena due to start on the 13th of July.
London's O2 Arena has said there will be news soon regarding the ticketing situation. Organisers have not issued ticketholders with instructions on what to do.
A representative for AEG Live said, "At this moment our thoughts are with Michael's children, family and friends. We will announce ticketing information in due course."
Under British law, anyone who bought their ticket directly from the O2 or from agencies connected to the tour should get a refund or possibly an exchange for another event as stated in their terms and conditions.
Fans who bought tickets using agencies and other secondary sellers will have to contact their point of purchase once the O2 Arena makes its announcement.
In a statement, Ticketmaster said: "Ticketmaster is aware of the news relating to Michael Jackson. We have no official information at this stage. "As soon as we have any information we will immediately contact all customers who have booked tickets through Ticketmaster or GET ME IN!"
Ticketholders are advised to check their confirmation for the name of the company which the tickets were bought from, this shows who they should make their claim to.
However, for fans who bought tickets from private sellers either on the internet or in person, if no terms and conditions applied then these buyers have no legal rights.
Graham Burns, of the Association of Secondary Ticket Agents, said the association had drawn up a code of conduct for legitimate agents which included a refund policy. Following a spate of incidents last summer where unofficial ticket agencies failed to deliver tickets to music fans.
Subscribe to:
Post Comments (Atom)
No comments:
Post a Comment